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Support Engineer VAC-19100G

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Job Overview

Our client a well established IT solutions company based in Nicosia are looking to recruit a Support Engineer for the IT department .

When it comes to adding to our team of highly skilled Support Engineers, we pick talented individuals who are proud to think disruptively and who never settle for second best. Our client is action-packed with ‘out of the box’ thinkers, and our 17+ team members are valued, respected, and loved. You want to be a part of something like this, right?

If you believe you can add your expertise to our team of Support Engineers and add real value by thinking and implementing the latest trends and development innovation, you just might be the Support Engineer we’re looking for.

Check out the Support Engineer’s responsibilities below. If you’re a highly motivated and skilled Support Engineer, we definitely want to meet you!

Key Responsibilities:
In a nutshell, as our Support Engineer, you will be chiefly responsible for responding to customers’ requests for technical support.

Requirements, Qualifications & Attributes:
We’re looking for someone who has a degree in IT or Computer Science, or a related field.
Having a great understanding of customer care is vitally important.
Super-strong English verbal and written skills are essential, which means you must be fluent in English.
As a support engineer, problem-solving will be one of your main responsibilities, so we’re looking for someone who has strong problem-solving skills.
If you have experience in Web Development, HTML5, CSS, JavaScript, jQuery, and/ or Bootstrap, or when it comes to working with standard web application programming languages such as PHP, ASP, JSP, or Adobe Coldfusion, this is definitely considered to be a plus.

This isn’t a standard 9-6 role, so you’re going to have to be flexible and open to working with shifts.

Being able to understand the business needs of our clients is key.
Do you have a passion for working with technology and finding out what the latest web trends are? We’re looking for a support engineer who’s like this.
Having worked for a Forex broker is also a plus.

Benefits:
13th salary
Medical Insurance is offered upon end of the probation period (1 year). The company covers 50% of the cost.
Flexi time; the employee can use the flexi time that is offered, when needed. This applies as follows:
30min at the start of the workday may be shifted at the end of the workday. Meaning that instead of 8:30am the employee if needed, may come to the office any time between 8:30am. – 9:00am. That time needs to be covered at the end of the day.
Working Hours: Monday to Thursday: 8:30am – 1:00pm and 1:30pm to 5:30pm, Friday: 8:30am – 1:00pm and 1:30pm to 3:00pm

If you’re successful in your application, you will receive a truly competitive remuneration package including private medical insurance, a discretionary bonus at the end of the year, which is dependent on your performance, and a host of other benefits and outstanding perks.
You’re going to be joining one of the most advanced Development Teams in the world, and you’re going to be given the tools and the training to ensure you become the very best you can be.
We’ll show you the door, you’ll have to open it and walk through it.

Our client is into empowering their staff and you’ll get to see that from the very first day you join . The working environment is like nothing you’ve ever experienced, and this is down to the team we have.

To apply for this vacancy please send an English version of your CV to admin@smstaffmatters.com with subject: Support Engineer VAC-19100G

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