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Software Solutions Consultant (4832)

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Job Overview

CareerFinders, on behalf of our client, an established provider of custom technology solutions to clients in both Cyprus and abroad, we are seeking to recruit a Software Solutions Consultant to join their expanding team based in Limassol. The successful applicant will hold a relevant academic background relating to Computer Science and will hold previous, relevant professional experience.

 

Key Duties/Responsibilities:
  • Provide aftersales help to clients for easier onboarding to the Company’s products.
  • Examine special client requirements, current ways of conducting day to day business and propose digital alternatives for better internal reorganization.
  • Examine any legacy databases and/or systems/files and investigate if these data can be imported to the Company’s products in a helpful way to the client.
  • Organize onboarding training and conduct sessions either online or onsite when the pandemic allows to.
  • Communicate with clients on a daily basis, through email or over the phone, in order to support with their inquiries.
  • Meet with clients online or on-site when the pandemic allows for it, in order to monitor their ongoing progress, harvest user requirements and feedback and communicate those back to the Product team.
  • Understand the database structure of our products and help customers solve problems related to their data.
  • Identify sales opportunities and inform the Sales team on potential business development activities.
Key Skills/Experience:
  • BSc in Computer Science/Management Information Systems or other relevant field.
  • Previous experience in a similar capacity is a must.
  • Professionally Fluent Greek & English Speaker (a short test will be taken).
  • Great interpersonal skills and the ability to work under pressure applied by clients.
  • Be a good team player with discipline and the ability to take initiative.
  • Prior knowledge in Database management will be considered a major plus.
  • Full driving licence.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CYJ4832. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
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