Job Expired

Retention Agent (4728)


Job Overview

CareerFinders, on behalf of our client, an award-winning, CySEC Licensed Investment Firm with offices in the heart of Larnaca, we are seeking to recruit a Retention Agent to join their expanding team. The successful applicant will have a minimum of 1+ years of relevant professional experience and speak an excellent level of fluent English.


Key Duties/Responsibilities:
  • Achieves monthly targets.
  • Provides understanding of technical and fundamental analysis to clients via scheduled 1 to 1 training sessions.
  • Crosses selling company services to provide client improvement and increase targets.
  • Maintains high levels of client acquisition, retention and re-activation.
  • Is the primary point of contact for clients under their own portfolios.
  • Contacts existing clients, ensuring they receive the highest level of service.
  • Develops strong customer relationships to encourage repeat business.
  • Promotes the company’s products and services.
  • Educates clients on how to use the company’s trading platform.
  • Provides a basic level of understanding of fundamental and technical analysis to clients in a highly compliant manner.
Key Skills/Experience:
  • University/College Degree in Business, Economics, Finance or related field.
  • Fluency in English: Additional Languages will be considered an advantage.
  • IT Proficient.
  • Minimum 1+ year experience in relevant field is a must.
  • Any relevant CySEC certifications will be considered an advantage.
  • Excellent communication and organisational skills.
  • Knowledge in Technical Analysis will be consider an advantage.
To apply for this vacancy, please send your CV, along with any covering letter to quoting the reference number CYJ4728. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click
  • This job has expired!

Find Your Ideal Job in Cyprus