Job Expired

Native German speaking Customer Support Agent

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Job Overview

As a company, we are dedicated to offering the best possible range of products and services while maintaining the highest standards of customer service in the industry. Join us and fast-track yourself to a challenging and rewarding career in the financial services sector with one of the fastest-growing companies in the industry.

We are looking to recruit a Native German speaking Customer Support Agent to join our team.

Daily tasks include:

  • Dealing directly with clients inquires via live chat, email and telephone
  • Assisting with the process of obtaining client documentation
  • Handling calls and incoming requests from clients
  • Coordinating with the sales team and other relevant departments to properly and effectively assist clients
  • Informing the clients about company’s KYC procedures

Job Requirements:

  • Fluent in German & English – written & verbal
  • Customer service oriented
  • Excellent communication skills– written & verbal

Desirable Requirements:

  • Previous experience in the Forex industry
  • Prior experience in a similar position
  • Knowledge of MT4 platform
  • IT literate preferably Microsoft Office

Remuneration package

An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Additional Benefits & Perks

  • Opportunity for self-development and career advancement
  • Rewards based on overall performance
  • Working within a multicultural, friendly and highly motivating environment

 

Employment Status:

Full-time

Application:

If you are interested in applying for this position, kindly send your CV to careers.cy@europefx.com quoting JB-66 into the subject line.

All CVs will be treated in strict confidence. Due to the high volume of applications, only short-listed candidates will be contacted.

Note:

As a result of the impending European General Data Protection Regulation that comes into force across all EU Member States as of 25th May 2018, we would like to make you aware of our new and updated Privacy Policy that describes how we store and process the personal and sensitive information that you send to us. We have put in place suitable procedures to safeguard and secure the information we collect from you.

We would like to continue informing you of potentially suitable job vacancies that match your skills and experience that become available via phone, email and/or SMS. If however, you do not wish to receive any contact from us moving forward and wish to have your personal details removed from our records, please send an email to hr@europefx.com within a month, requesting that your details are deleted.

If you are happy to continue receiving updates from us continue with our collaboration you do not need to take any further action on this email

  • This job has expired!

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