German speaking Call Monitoring Officer VAC-18916M

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Job Overview

Our client, a Regulated Forex Company with a comfortable office in the city center in Limassol, is looking to hire a German speaking Call Monitoring Officer.

Responsibilities:
Monitoring recorded calls on daily basis:
Provides feedback data to management in structured report form
Quality Assurance Performance
Quantity/Deadlines

Requirements:
Fluent in German, both oral and written
Writing proficiency in English
Experience in report preparation
Good knowledge of Microsoft Office programs – Excel/Word
Great listener with attention to details
Critical thinker
Effectively prioritize urgent cases/multi-task in fast-paced team environment
Previous experience in same role will be considered as an advantage
Fast typing skills will be considered as an advantage.

The working hours are 9am – 6pm, Monday to Friday

Salary up to 1,500 Euros gross (based on skills and experience)

To apply for this vacancy please send your CV to admin@smstaffmatters.com with subject: German speaking Call Monitoring Officer VAC-18916M

Only candidates can apply for this job.

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