German Customer Support (native)
Brainrocket is growing tremendously and we continue to conquer new countries! Now we’re looking for a skilled German CS Agent to join our team on a full-time basis.
✔️ Excellent written and verbal German and English skills
✔️ Analytical skills
✔️ Ability to work in multitasking environment
✔️ Experience working with customer support would be a plus.
✅ Duties and opportunities:
✔️ Communication with customers through online-chats, e-mails
✔️ Maintain prompt and empathetic attitude towards customers
✔️ Acknowledge and resolve customers’ complaints
✔️ Knowing our products inside and out so you can answer the questions
✔️ Ensure satisfaction of the customer and provide professional support for customers.
✅ We offer excellent benefits, including but not limited to:
✔️ Official employment
✔️ 24 days of paid vacation
✔️ Friendly team
✔️ Sunny, spacious office
✔️ Lots of opportunities for education and development within the company.