Experienced Back office agent

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Job Overview

Experienced Back office agent

 

We are currently looking for an Experienced back office agent to join our office in Limassol. This is a unique opportunity for an individual who is experienced in the forex industry and is keen to advance his/her career.

 

Main Duties and Responsibilities

  • Communication and coordination with different departments
  • Monitoring client deposits
  • Investigating and processing client withdrawal requests
  • Ensuring compliance with the company’s anti-fraud policy by conducting thorough investigations
  • Providing assistance to all departments for back office related tasks in a timely manner
  • Liaising with PSPs in relation to the execution of payments
  • Working closely with other related departments to ensure smooth and effective operation
  • Reviewing and monitoring technical issues concerning our payment solutions and resolving problems quickly and efficiently

Requirements

  • Relevant experience as a back-office role – it’s a must
  • Able to work on shifts (09:00 am – 18:00 pm and 11:00 am – 20:00 pm)
  • University degree in economics/finance/business or in a related field (is preferable but not a must)
  • Fluent in English – Written and verbal (Native speaker is an advantage)
  • Computer literate – very good knowledge of Microsoft office Excel and Word
  • Communication and monitoring skills
  • Able to work in a high-pressure environment and work to deadlines
  • Any other language will be considered as an advantage
  • Attention to detail

 

Additional Benefits & Remuneration package

  • Opportunity for self-development and career advancement
  • Medical Insurance
  • An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

 

 

 

 

 

Employment Status:

Full-time

 

Company Location:

Limassol, Cyprus

 

Application:

If you are interested in applying for this position, kindly send your CV to careers@Tradeo.com quoting the position into the subject line.

All CVs will be treated in strict confidence. Due to the high volume of applications, only short-listed candidates will be contacted.

 

Note:

As a result of the impending European General Data Protection Regulation that comes into force across all EU Member States as of 25th May 2018, we would like to make you aware of our new and updated Privacy Policy that describes how we store and process the personal and sensitive information that you send to us. We have put in place suitable procedures to safeguard and secure the information we collect from you.

We would like to continue informing you of potentially suitable job vacancies that match your skills and experience that become available via phone, email and/or SMS. If however, you do not wish to receive any contact from us moving forward and wish to have your personal details removed from our records, please send an email to HR@Tradeo.com within a month, requesting that your details are deleted.

If you are happy to continue receiving updates from us continue with our collaboration you do not need to take any further action on this email.

Only candidates can apply for this job.

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