Dutch speaking Call Monitoring Officer VAC-18948M
Job Overview
Our client, a Regulated Forex Company with a comfortable office in the city center in Limassol, is looking to hire a Dutch speaking Call Monitoring Officer.
Responsibilities:
Monitoring recorded calls on daily basis
Provides feedback data to management in structured report form
Quality Assurance Performance
Quantity/Deadlines
Requirements:
Fluent in Dutch, both oral and written
Writing proficiency in English
Experience in a Back-Office role is a plus
Experience in report preparation
Good knowledge of Microsoft Office programs – Excel/Word
Great listener with attention to details
Critical thinker
Effectively prioritize urgent cases/multi-task in fast-paced team environment
Previous experience in same role will be considered as an advantage
Fast typing skills will be considered as an advantage.
The working hours are 9am – 6pm, Monday to Friday
To apply for this vacancy please send your CV to admin@smstaffmatters.com with subject: Dutch speaking Call Monitoring Officer VAC-18948M
