Job Expired

Dutch speaking Call Monitoring Officer VAC-18948M

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Job Overview

Our client, a Regulated Forex Company with a comfortable office in the city center in Limassol, is looking to hire a Dutch speaking Call Monitoring Officer.

Responsibilities:
Monitoring recorded calls on daily basis
Provides feedback data to management in structured report form
Quality Assurance Performance
Quantity/Deadlines

Requirements:
Fluent in Dutch, both oral and written
Writing proficiency in English
Experience in a Back-Office role is a plus
Experience in report preparation
Good knowledge of Microsoft Office programs – Excel/Word
Great listener with attention to details
Critical thinker
Effectively prioritize urgent cases/multi-task in fast-paced team environment
Previous experience in same role will be considered as an advantage
Fast typing skills will be considered as an advantage.

The working hours are 9am – 6pm, Monday to Friday

To apply for this vacancy please send your CV to admin@smstaffmatters.com with subject: Dutch speaking Call Monitoring Officer VAC-18948M

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