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Customer Support Specialist (German-Speaking) (4870)

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Job Overview

CareerFinders, on behalf of our client, an established CySEC Licensed Investment Firm with offices in Limassol, we are seeking to recruit a German-Speaking Customer Support Specialist to join their team. The successful applicant will be fluent on both German and English and possess excellent communication and customer service skills. Although ideally an office based role, our client is also open to the concept of remote working for this vacancy.

 

Key Duties/Responsibilities:
  • Responding to client requests via Tel, Email & Live Chat.
  • Process KYC verification to set standards (Training provided).
  • Maintaining client records.
  • Possibility of working remotely.
  • Other admin support duties as required.
Key Skills/Experience:
  • Higher education will be considered an advantage.
  • Fluency in German & English (Written & Spoken) is a must.
  • Excellent communication and client service skills.
  • Any previous experience in the Forex industry will be considered an advantage, but not essential.
  • PC Literate (Microsoft Office etc…)
  • Punctual, hardworking and reliable.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CYJ4870. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
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