Customer Support and service representative
We are currently looking for a Customer Support and service representative to join our office in Limassol. This is a unique opportunity for an individual who is experienced in the forex industry and is keen to advance his/her career.
Main Duties And Responsibilities
- Dealing directly with clients inquires via live chat, email and telephone
- Assisting with the process of obtaining client documentation
- Handling calls and incoming requests from clients
- Coordinating with the sales team and other relevant departments to properly and effectively assist clients
- Informing the clients about company’s KYC procedures
- Support and assisting clients with their trades and MT4 platform
- Fluent English – written & verbal
- Customer service oriented
- Conversion or Retention experience at least for 6 months it’s a must
- Excellent communication skills– written & verbal
- Previous experience in the Forex industry
- Prior experience in a similar position will be considered as an advantage
- Knowledge of MT4 platform
- IT literate preferably Microsoft Office
- Opportunity for self-development and career advancement
- Free Medical insurance
- An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.
- Working within a multicultural, friendly and highly motivating environment
If you are interested in applying for this position, kindly send your CV to firstname.lastname@example.org quoting the position into the subject line.
All CVs will be treated in strict confidence. Due to the high volume of applications, only short-listed candidates will be contacted.
We would like to continue informing you of potentially suitable job vacancies that match your skills and experience that become available via phone, email and/or SMS. If however, you do not wish to receive any contact from us moving forward and wish to have your personal details removed from our records, please send an email to email@example.com within a month, requesting that your details are deleted.
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