Job Expired

Customer Service Representative VAC-19548N

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Job Overview

Our client is an international company and they are the world’s largest supplier of made to order oil paintings and they are looking for a Customer Service Representative to join their Cyprus based team based in Larnaca.

Responsibilities
Communicate with customers via phone, email and chat and ticket system.
Provide knowledgeable answers to questions about product, pricing and availability.
Work with internal departments to meet customer’s needs.
Data entry in various platforms.
Social Media/ Facebook posting, basic image editing and simple graphic design
Talking to people and proactively solving issues and ultimately converting customers into passionate customers.

Requirements:
At least 3 – 5 years’ of relevant work experience.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multitask, organize, and prioritize work.
Excellent level of English and any other language will be considered an advantage
Previous eCommerce experience doing customer support via email, live chat and phone.
Experience with Zendesk or another customer support ticket system will be considered an advantage.
Art enthusiast or some previous experience or background with art or artists.

Package Offered:
1,300 EUR Net
Two weeks paid trial period
Ability to work both day and night shifts
Competitive monthly salary commensurate with experience.
21 days annual leave.
Unique opportunity for career and self-development.
Excellent working environment and unique opportunity for self and career development.
Social insurance and medical insurance according to law in Cyprus.

Working Hours:
8 hours a day x 5 days a week (2 night shifts per week plus two weekend shifts per month which are night shift hours)
Day shift 9am- 5pm and night shift 4pm- 12am (US Market)
Night and weekend shifts are based from home

To apply for this vacancy please send an English version of your CV to admin@smstaffmatters.com with subject: Customer Service Representative VAC-19548N

  • This job has expired!

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