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Back Office Administrator (4586)

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Job Overview

CareerFinders, on behalf of our client, a provider of compliance services for consumer-facing businesses globally, we are seeking to recruit a Back-Office Administrator to join their expanding team of professionals in Paphos. The successful applicant will ideally have some relevant experience from the Forex and/or Payments industries and have some existing experience of working with payment service providers (PSP) and banking institutions.

 

Key Duties/Responsibilities:
  • Responsible for managing the withdrawal and purchase process for different brands. Purchases can be received via credit card, wires and alternative payment solutions.
  • Action all withdrawals requests received within the designated timeframe.
  • Monitor withdrawal requests and ensure all are approved, cancelled within the designated timeframe.
  • Asses and determine eligible withdrawal requests and cancel non-eligible requests.
  • Check purchases have successfully gone into the system.
  • Assist the sales team with transaction queries /errors.
  • Daily and weekly reporting.
  • Action queries regarding withdrawals internally and assisting customer support.
  • Check KYC documents and necessary forms for wires.
  • Collate and process chargeback disputes across the various brands.
  • Complete special projects, and miscellaneous duties as prescribed by Management.
 
Key Skills/Experience:
  • 1+ years of relevant experience.
  • Analytical and critical thinking abilities.
  • Attention to detail.
  • Must be adaptable & learn quickly.
  • Able to multitask & show initiative.
  • Must have at least strong excel skills.
  • Excellent written and verbal communication skills in English.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CYJ4586. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
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